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Custom hotel management software

Hotel management software brings together everything that happens inside and outside the hotel: the website with direct bookings, which rooms are available, occupied or waiting for housekeeping, every guest with their history and staff shifts. At Meypi Developers we custom-build it and connect it all: we are the hotel’s technology partner, from the public website to internal operations. You look after the guests; everything technical is on us.

What is hotel management software?

It is the software a hotel runs its day-to-day on: bookings, rooms, guests and the team looking after them. The better connected those pieces are, the less gets copied by hand and the less slips through.

If your hotel spreads its work across several programs, spreadsheets and messages, a custom system brings it together in one place, with the pieces it needs and nothing more.

What does the system do?

These are the pieces we build for a hotel. Each project includes the ones it needs, and they all talk to each other.

  1. Website and direct bookings

    Your hotel’s website, with your brand, where guests book without going through intermediaries.

  2. Booking and Airbnb sync

    Availability and bookings from the platforms, kept in sync with your own.

  3. Rooms and occupancy

    Which rooms are available, occupied or waiting for housekeeping, always up to date.

  4. Guest CRM

    Every guest with their history: stays, preferences and conversations.

  5. WhatsApp support

    With Aipiter, each guest’s questions and notices over WhatsApp, saved to their record.

  6. Staff and shifts

    Each person’s shifts and who covers each post, without separate rotas.

  7. Housekeeping and maintenance

    Cleaning tasks and maintenance issues, assigned to whoever is on shift.

  8. Hotel app

    An app with your brand for your guests, connected to the same system.

  9. Custom back office

    Whatever else your hotel needs, built for it and connected to the rest.

What goes into your system is set out in the proposal, in writing.

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How does a fully connected hotel work?

This is how a stay works from start to finish, with everything in one place.

  1. Booking

    The guest books on your website or a platform, and the booking enters the system with their record.

  2. Before arrival

    They get what they need to know over WhatsApp, and their questions stay in their record.

  3. Arrival

    Reception sees the room ready and the guest’s history, without opening another program.

  4. Stay

    Housekeeping and maintenance get their tasks according to each person’s shift.

  5. Check-out

    The room moves to cleaning and the guest stays in the CRM for their next visit.

While your hotel runs, the technical side is not your problem: we build and look after the website, the connections and the system. How it fits your hotel is set out in the proposal, in writing.

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Off-the-shelf hotel software or a custom system?

Custom systemOff-the-shelf software
The piecesThe ones your hotel needs, connected to each otherThe ones the software comes with
The websiteYour website with direct bookings, inside the same systemDepends on the software
How it adaptsTo how your hotel worksTo how the software works
As you growPieces are added when you need themDepends on the software’s plans

When it does not pay off

If your hotel only needs to take bookings or a standard front desk, off-the-shelf software already does that. A custom system pays off when you want the whole hotel in one place, your way.

If you need a different kind of software, see custom software development.

Who builds it

Visit aipiter.com
  • Our own business management software
  • Conversations, bookings, quotes and team in one panel
  • The panel clients use to manage their website
  • Change text and photos
Visit meypi.com
  • Released on the App Store
  • Local plans and like-minded people in your city
  • iPhone app

How much does hotel management software cost?

There is no single figure: the price comes from what the system has to do. These are the factors that move it most.

  1. The pieces

    Which parts your hotel needs: website, bookings, rooms, CRM, shifts, housekeeping or app.

  2. The size

    How many rooms and how many properties the system covers.

  3. The connections

    With Booking, Airbnb, Aipiter or the software you already use.

  4. The users

    Who uses it: reception, housekeeping, maintenance or management.

  5. The languages

    How many languages the website and app need for your guests.

Your quote arrives in writing and split into phases, with what is delivered in each one.

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Questions about hotel software

What is a hotel CRM?

It is the software where a hotel keeps every guest and their history: stays, preferences and conversations. In the system we build, it is connected to bookings and the website, so it fills itself in.

Does it work for a small hotel?

Yes. Because it is custom-built, it only includes the pieces your hotel needs, and it grows when you need more.

Can the hotel have its own app?

Yes. We build it with your brand, for iPhone and Android, connected to the same system as the website and bookings.

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